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Having an issue or a question? Fill out the form below and we'll get back to you as soon as possible.

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Common questions

Does Vaulti back up my data?

Your data is stored locally on your device. You can create a manual export any time from Settings → Data & Backups. Vaulti Premium unlocks import/restore workflows.

Why isn't AI processing working?

Some Premium AI features require Apple Intelligence on a supported device. On unsupported devices, Vaulti uses local fallback processing where practical.

How do subscriptions and the trial work?

Vaulti Premium is $0.99 per week, $2.99 per month, or $24.99 per year through the App Store. Eligible users can start a 7-day free trial on any plan. After the trial, Apple charges your payment method unless you cancel before the trial ends. You can manage or restore subscriptions in the app or in your Apple ID subscription settings. See our Terms of Use for full details.

How do I delete all my data?

You can delete individual entries and notebooks within the app. To remove all data, delete Vaulti from your device — all local data is removed with the app.